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Books
The service edge : 101 companies that profit from customer care
- Author / Creator
- Available as
- Physical
Details
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- Creator
- by Ron Zemke with Dick Schaaf ; foreword by Tom Peters
- Format
- Books
- Language
- English
- Contributors
- Publication
-
- New York, N.Y. : New American Library, [1989]
- ©1989
- Physical Details
-
- xviii, 584 pages ; 24 cm
- ISBNs
- 9780453006477, 0453006477
- OCLC
- ocm18496417
- "NAL books."
- Includes bibliographical references and index.