series created and written by Heidi Thomas ; written by Louise Ironside, Carolyn Bonnyman, Andrea Gibb, Debbie O'Malley, Lisa Holdsworth, Amy Roberts & Loren McLaughlan ; produced by Ann Tricklebank ; directed by Syd Macartney, Kate Saxon, David O'Neill, Christiana Ebohon, Kate Cheeseman ; Neal Street Productions for BBC and PBS