[edited by] Sharon B. Buchbinder, RN, PhD, Professor and Program Coordinator, MS in Healthcare Management Program, Stevenson University Online, Owings Mills, MD, Nancy H. Shanks, PhD, Professor Emeritus, Department of Health Professions, Health Care Management Program, Metropolitan State University of Denver, Denver, CO, Bobbie J. Kite, PhD, MHS, Associate Professor and Academic Director, MS in Healthcare Management Program, University College, University of Denver, Denver, CO