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The art of managing everyday conflict : understanding emotions and power struggles
- Author / Creator
- Available as
- Online
- Physical
Details
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- Creator
- Erik A. Fisher and Steven W. Sharp
- Format
- Books
- Language
- English
- Contributors
- Publication
-
- Westport, Conn. : Praeger, 2004
- Physical Details
-
- xiii, 236 pages : illustrations ; 24 cm
- ISBNs
- 1282408372, 9786612408373, 0275981843, 9780313052170, 0313052174, 9780275981846
- OCLC
- ocn646866368, ocm57426350, ocm53903693
- Includes bibliographical references (page [233]) and index.
- Hierarchical power systems and how they cause conflict -- Equity power systems and how they remove conflict -- The problem with all-or-nothing situations -- The players -- The role of emotion -- Communicating emotion -- Emotions viewed as strong or powerful -- Emotions viewed as weak or less powerful -- Conflict and power struggles within the self -- Power and the family -- Power and intimate relationships -- Power in the workplace -- Understanding power struggles and conflict -- So, what do I do now? Conflict resolution strategies -- Putting it all together