Faculty and student classroom improprieties / John M. Braxton, Alan E. Bayer -- Sociological explanations for faculty and classroom incivilities / Nathaniel J. Bray, Marietta Del Favero -- Dynamics of gender, ethnicity, and race in understanding classroom incivility / Mia Alexander-Snow -- Faculty improprieties and remedies -- Incidence and student response to faculty teaching norm violations / John M. Braxton, Melinda Rogers Mann -- The influence of techning norm violations on the welfare of students as clients of college teaching / John M. Braxton, Alan E. Bayer, James A. Noseworthy -- Toward a code of conduct for undergraduate teaching / John M. Braxton, Alan E. Bayer -- Student rights and improprieties -- Student norms of classroom decorum / Timothy C. Caboni, Amy S. Hirschy, Jane R. Best -- Effects of student classroom incivilities on students / Amy S. Hirschy, John M. Braxton -- Promulgating statements of student rights and responsibilities / Alan E. Bayer -- Conclusions and recommendations: avenues for addressing teaching and learning improprieties / Alan E. Bayer, John M. Braxton -- Description of research methods and analysis