Website Search
Find information on spaces, staff, and services.
Catalog Search
Books
Into the networked age : how IBM and other firms are getting there now
- Author / Creator
- Available as
- Online
- Physical
Details
Checking for availability...
- Creator
- James W. Cortada, Thomas S. Hargraves, with Edward Wakin and an IBM team of consultants
- Format
- Books
- Language
- English
- Publication
-
- New York : Oxford University Press, 1999
- Physical Details
-
- xxi, 233 pages : illustrations ; 24 cm
- ISBNs
- 9780195124491, 1280530170, 1429404663, 9781429404662, 9780195352399, 0195124499, 9781280530173, 0195352394
- OCLC
- ocm41516554, ocn729298987
- Includes bibliographical references (pages 215-223) and index.
- The challenge of change, the response of transformation -- How the rules of the game are changing -- Making customers into partners -- Managing knowledge: issues and implications -- How to manage knowledge -- The leveraging of knowledge -- The "X" factor in transformation -- Process management in action -- Working partners: strategy and technology -- Technologies for today and tomorrow -- Leading the way