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The library's crisis communications planner : a PR guide for handling every emergency
- Author / Creator
- Available as
- Online
- Physical
Details
Checking for availability...
- Creator
- Jan Thenell
- Format
- Books
- Language
- English
- Publication
-
- Chicago : American Library Association, 2004
- Physical Details
-
- vii, 77 pages ; 23 cm
- ISBNs
- 083899816X, 0838908705, 9780838998168, 9780838908709
- OCLC
- ocm55208403, ocn475965996, ocn701858157
- Includes bibliographical references (pages 73-74) and index.
- 1. The crisis communication plan -- 2. Gathering and maintaining crisis-ready information -- 3. Assembling the team : the collective intelligence -- 4. Identifying library audiences and stakeholders -- 5. Assessing your library's crisis potential -- 6. Creating ready references for areas of vulnerability -- 7. Building positive media relationships -- 8. Communicating during a crisis -- 9. After the crisis : a time of opportunity -- Appendix 1: twenty tips for writing an effective news release -- Appendix 2: Sample news release
Subjects
- Libraries -- Public relations -- Handbooks, manuals, etc.
- Library buildings -- Safety measures -- Handbooks, manuals, etc.
- Libraries -- Security measures -- Handbooks, manuals, etc.
- Communication in library administration -- Handbooks, manuals, etc.
- Libraries and mass media.
- Crisis management -- Handbooks, manuals, etc.