Why service-learning? / Bruce W. Speck -- A smart start to service-learning / Maureen Shubow Rubin -- Service-learning is for everybody / Robert Shumer -- Creating your reflection map / Janet Eyler -- The Internet in service-learning / Mark Canada -- A comprehensive model for assessing service-learning and community-university partnerships / Barbara A. Holland -- The National Society for Experiential Education in service-learning / Lawrence Neil Bailis -- Advancing service-learning at research universities / Andrew Furco -- How professors can promote service-learning in a teaching institution / Kathy O'Byrne -- Humanistic learning and service-learning at the liberal arts college / Edward Zlotkowski -- Additional resources / Elaine K. Ikeda