"Contains the results of a 1994 survey on the use of user surveys by 69 ARL members. This kit focuses on planning, designing, conduction, and analyzing surveys, and incorporating the results into the decision-making process"--SPEC flyer, p. [1].
Includes bibliographical references (page 203).
University of Alberta / Your library in transition -- Emory University / Emory University general libraries brief user questionnaire -- Northwestern University / University library student questionnaire -- Rice University / Faculty telephone survey -- Faculty survey -- University of rochester / Graduate student survey -- Exit survey -- Temple University / Library survey of science and CEA faculty -- University of Waterloo / Faculty questionnaire -- Arizona State University / Total quality service, university libraries/west library, recall process survey --
Library tours survey -- Georgetown University / Lauinger library Survey of User Needs: serials -- Lauinger Library Survey of User Needs: government documents and microforms -- Lauinger Library Survey of User Needs: access services -- Lauinger Library Survey of User Needs: interlibrary loan -- Lauinger Library Survey of User Needs: campus services, audio-visual LRC -- Lauinger Library Survey of User Needs: reference department -- Lauinger Library Survey of User Needs: resource center, audio-visual LRC -- Blommer Science Library Survey of User Needs --
University of Guelph / First floor general reference service survey -- Colorado State University / Excerpts from: evolution of user surveys at Colorado State University Libraries -- Massachusetts institute of technology / Excerpts from: Information Services Study: final report -- Rice University / News from Fondren: library survey -- News from Fondren: faculty comment on library collections and services -- Users evaluate Fondren library: a report of user surveys -- University of Southern California / The newsletter-a day in the life of the USC libraries --
The triangle research libraries network: Duke University, North Carolina State University, and University of North Carolina at Chapel Hill -- Excerpts from: cooperative information resources development: a constituency based policy analysis