Includes bibliographical references (pages 165-175) and index.
Also issued online.
1. Industrial Justice and Social Change. American Unionism through Foreign Eyes. The Difference between Arbitrators and Judges. The Myth of Management. The State of the American Worker. Styles of Participative Management: A Comparison of Japan and Western Europe -- 2. The Practice of Industrial-Justice. Practical Advice on Industrial Justice. The Use and Misuse of Computers in Personnel Decisions. Science and the Problems of Systems Analysis -- 3. The Application: The Humanized Workplace. Industrial Justice. Formal Social Systems Drive Out Informal Ones. A Fresh Start. Consultation. What Standards? The Problems of Meritocracy. What is a Good Manager? Conclusion -- 4. The Psychological Context. The Psychology of Loyalty and of Work. The Moral Basis of Authoritarianism. Alienation and Addiction. Competition. Pressuring Institutions and Flat Personalities
5. The Historical Context. Minimum Wage as a Cultural Construct. Status and Contract in the Employment Relationship. Industrial Justice and Social Change -- 6. The Present. The Right to Be Average. Contours of Conformity. "Workers' Participation in the Federal Republic of Germany in an International Perspective" / J. Schregle