Includes bibliographical references (pages 259-277) and index.
Conclusions and introduction -- A short guide to the UW system -- Regents' mental baggage makes a difference -- Regents must understand and exercise their authority -- Regents must recognize internal and external obstacles to change -- Learning from past initiatives -- Regents must make a realistic assessment of financial resources -- Suggestions and options for preserving quality -- Moving the battleship in the future by changing attitudes -- Postscript -- Donna Shalala: the consummate campus administrator