Usability testing for Non-UX professionals : connect with users, test and improve your products and get better at your job as a product manager, developer, or engineering manager

Summary

In an ideal world, usability testing might be considered exclusively the job responsibility of UX designers or researchers. However, for many of us and for various reasons, that just isn’t a realit...

In an ideal world, usability testing might be considered exclusively the job responsibility of UX designers or researchers. However, for many of us and for various reasons, that just isn’t a reality. No matter what the situation is, running basic usability tests is something everyone is completely capable of—and it comes with the bonus of making us better at our own jobs, as well, by better understanding our users. In this course, we’ll discuss finding participants, thinking through the testing logistics, writing and facilitating a usability test, and reviewing the data. Each learner will get the chance to write a usability testing script for a feature in their own website or application that they’d like to test. Then, they’ll be challenged to practice usability tests with those scripts to get hands-on experience facilitating tests. Learners will leave this course feeling empowered and confident to start a usability testing program at their own workplace!

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