Cover -- Half-Title Page -- Title Page -- Copyright Page -- Contents -- Acknowledgments -- Introduction -- 1 City Management: More than a Job -- 2 Aspirational Incrementalism: Developing a Vision -- 3 Building Support for Strategic Planning and Priorities -- 4 Using Your First 100 Days Strategically -- 5 The Challenge of Leading Up: Strategic Alignment with Council -- 6 Council-Staff Relations: Forward Motion or Spinning Wheels? -- 7 The Most Important Relationship in Local Government: Mayor and City Manager -- 8 City Manager and Mayor: Independent or Partners? -- 9 What Does Diversity-Inclusion Look Like in Action? -- 10 Diversity from Bottom to Top: The City Manager and Workplace Diversity -- 11 Indigenous and Municipal Relationships: The Art of Collaboration -- 12 The Gift of Clarity and the Freedom to Innovate -- 13 Rowers, Coasters, and Drillers: How Team Building Can Improve Your Crew -- 14 Five Strategies for Successful Municipal Intergovernmental Relations -- 15 Leading Beyond: Building Relationships for Intergovernmental Collaboration -- 16 More than Resilience: Towards an "Antifragile" Organization - The Case of Gatineau -- 17 Managing during a Crisis: Lessons from Fort McMurray -- 18 Building Partnerships: Hard Work, Patience, Commitment, Adaptation, and Opportunities -- 19 Nurturing the Community's Soul Source -- 20 Community Development: Navigating the Rocky Shoals of Community Change -- 21 From Dreams of Being a Rock-and-Roll Drummer to City Manager -- 22 A City Manager's Career Journey -- 23 Mentoring: Building the Next Generation of Municipal Professionals -- 24 The Canadian City Manager Looks to the Future -- Contributors