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Servicemembers transitioning to civilian life : DOD can better leverage performance information to improve participation in counseling pathways : report to congressional committees

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More than half a million servicemembers are expected to participate in TAP over the next few years. TAP is a mandatory program designed to assist separating servicemembers who may face challenges i...

More than half a million servicemembers are expected to participate in TAP over the next few years. TAP is a mandatory program designed to assist separating servicemembers who may face challenges in choosing a career path, finding employment, or deciding which college to attend. The program was recently tailored to meet individual servicemember needs by assigning them to counseling pathways based on how prepared they are to transition back to civilian life. This report addresses, among other things, the implementation of TAP counseling pathways and transitioning servicemembers' participation in these pathways. GAO is making eight recommendations--that the service branches and DOD TAP policy office more fully leverage the performance information they collect to develop and implement plans to improve: (1) 2-day class attendance and (2) TAP timeliness.

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