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Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication
Critical conversations
- Author / Creator
- Available as
- Online
Details
- Creator
- Cheri Clancy
- Format
- Books
- Language
- English
- Contributors
- Publication
-
- Second edition
- Indianapolis, IN : Sigma Theta Tau International Honor Society of Nursing, [2019]
- 2019
- Physical Details
-
- 1 online resource (321 pages)
- ISBNs
- 9781945157929, 1945157925, 1945157909
- OCLC
- on1076251204
- Preceded by: Critical conversations : scripts & techniques for effective interprofessional & patient communication / Cheri Clancy. 2014.
- Includes bibliographical references and index.
- The importance of effective communication in healthcare -- Body language exposed -- The emotionally intelligent and emotionally competent nurse -- Mindful conversations -- Mind over matter -- Impromptu scripting, phrasing, and acronyms -- Interprofessional coaching conversations -- Improving patient experience -- Fostering a healthy workplace environment -- Organizational culture and behavior
Subjects
- Nurse-Patient Relations
Medical Subject Heading
- Communication
Medical Subject Heading
- Interprofessional Relations
Medical Subject Heading