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| LEADER | 02021ngm a22005173i 4500 | |
| 001 | 991023013709202122 | |
| 005 | 20220106142811.0 | |
| 006 | m|||||o||c|||||||| | |
| 007 | cr |n||||||||a | |
| 007 | vz |za|z| | |
| 008 | 220106s2001 enk030 e |o vleng d | |
| 035 | $a(CKB)5500000000156360 | |
| 035 | $a(OCoLC)1296407484 | |
| 035 | $a(VaAlASP)5139707 | |
| 035 | $a(VaAlASP)ASP5139707/marc | |
| 035 | $a(EXLCZ)995500000000156360 | |
| 040 | $aVaAlASP$beng$erda$cVaAlASP | |
| 043 | $ae-uk-en$ae-uk-st | |
| 245 | 00 | $aGet me the manager. Transport /$cproduced and filmed by Stephen Leslie ; RDF Television ; BBC. |
| 264 | _1 | $aLondon, England :$bBBC Worldwide,$c2001. |
| 300 | $a1 online resource (30 minutes) | |
| 306 | $a002910 | |
| 336 | $atwo-dimensional moving image$btdi$2rdacontent | |
| 337 | $acomputer$bc$2rdamedia | |
| 337 | $avideo$bv$2rdamedia | |
| 338 | $aonline resource$bcr$2rdacarrier | |
| 347 | $avideo file$2rdaft | |
| 490 | 0_ | $aAcademic Video Online |
| 511 | 0_ | $aNarrator, Tony Hawks. |
| 546 | $aIn English. | |
| 500 | $aTitle from resource description page (viewed January 06, 2022). | |
| 520 | $aThis series looks at customer service from both sides of the complaints desk. Each episode looks at a different topic: Transport, Cars, House And Home, Food, Shopping and Holidays. | |
| 650 | _0 | $aAirports$xCustomer services$zEngland. |
| 650 | _0 | $aBus industry$xCustomer services$zEngland$zOxford. |
| 650 | _0 | $aToll bridges$zScotland$zSkye, Island of. |
| 650 | _0 | $aConsumers$zGreat Britain$xAttitudes. |
| 610 | 20 | $aBritish Airways$xCustomer services. |
| 655 | _7 | $aDocumentary television programs.$2lcgft |
| 700 | 1_ | $aLeslie, Stephen$c(Producer),$eproducer. |
| 700 | 1_ | $aHawks, Tony,$enarrator. |
| 710 | 2_ | $aRDF West (Firm),$eproduction company. |
| 710 | 2_ | $aBritish Broadcasting Corporation,$eproduction company. |
| 906 | $aVIDEO | |