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Summary

A powerful and motivating training program to inspire your people to better service and performance. Tom O'Toole, the charismatic founder of the famous Beechworth Bakery now gives viewers an insigh...

A powerful and motivating training program to inspire your people to better service and performance. Tom O'Toole, the charismatic founder of the famous Beechworth Bakery now gives viewers an insight into his business secrets of success.  Out of the depths of despair, Tom turned a failing little bakery in an isolated and dying country town with a population of 3,000 into a company with an annual turnover in excess of 12 million, serving over one million customers per year. A bakery that has become one of the highest earning single bakery retailers in Australian history. Tom O'Toole has a profound understanding of what makes a business successful, how to inspire staff and most improtantly how to delight customers and keep growoingt he business and the satsifaction.  This program covers essentials of leadership, culture, motivation, marketing, teamwork and how to achieve best performance. 

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