The Task Force on Technical Approaches to Email Archives. Executive summary. The untapped potential of email archives. Email as the story keeper -- How email archives are different -- Harnessing technology -- Adapting archival practices -- The email stewardship lifecycle. Email as organizational records -- Email from personal records and donated materials -- Email lifecycle stages -- Email as documentary technology. defining email -- System architecture -- Accounts -- Data transmission model -- Vulnerabilities of email -- Beyond the ASCII message: additional components -- Current services and trends. The evolving email ecosystem -- Challenges for repositories -- Potential solutions and sample workflows. Preservation strategies -- Interoperability to support flexible workflow design -- Workflows and implementation scenarios -- The path forward: recommendations and next steps -- Community development and advocacy -- Tool support, testing, and development -- Appendix A. Automating system processes -- Appendix B. Email tools for libraries, archives and museums. Introduction -- Archivematica -- DArcMail (Digital Archive Mail System) -- EAS (Electronic Archiving System) -- ePADD (Email: Process, Appraise, Discover, Deliver) -- Preservica Standard Edition -- TOMES Tool (Email: Preservation, Processing) -- Appendix C. Email preservation research projects. Archiving Email Symposium -- Carcanet Press Email Preservation Project -- CERP (Collaborative Electronic Records Project) -- DAVID (Digital Archiving in Flemish Institutions and Administrations) -- Kaine Email Project@LVA -- MeMail (Email Preservation at the University of Michigan) -- PeDALS (Persistent Digital Archives and Library System) -- TOMES (Transforming Online Mail with Embedded Semantics) -- Appendix D. Reference list