Bowing incorrectly : aesthetic labor and expert knowledge in Japanese business etiquette training / Cynthia Dickel Dunn -- Socialization to acting, feeling, and thinking as Shakaijin : new employee orientations in a Japanese company / Haruko Minegishi Cook -- Representing the Japanese workplace : linguistic strategies for getting the work done / Janet S. Shibamoto-Smith -- "Sarariiman" and the performance of masculinities at work : an analysis of interactions at business meetings at a multinational corporation in Japan / Junko Saito -- Constructing identity in the Japanese workplace through dialectal and honorific shifts / Andrew Barke -- Humor and laughter in Japanese business meetings / Kazuyo Murata -- Directives in Japanese workplace discourse / Naomi Geyer -- Terms of address and identity in American-Japanese workplace interaction / Stephen J. Moody