Part I. ADR alternatives to labor arbitration -- Part II. Issues in labor arbitration -- Part III. Labor arbitration procedures -- Part IV. Advocates' and arbitrators' issues -- Part V. Judicial review of labor arbitration
Assessing workplace conflict resolution options / Kirk Blackard -- Coaching through conflict / James H. Keil -- How interest-based, grievance mediation performs over the long term / Stephen B. Goldberg -- The quest for finality in airline disputes : a case for arb-med / Arnold M. Zack -- An analysis of factors present in challenged and vacated labor and employment arbitration awards / Michael Jedel, Helen LaVan and Robert Perkovich -- Labor and employment arbitration : what's justice got to do with it? / Dennis Nolan -- Alternatives for labor arbitrators / Walter J. Gershenfeld -- Ambiguities in labor contracts : where do they come from? / John B. LaRocco -- Using an independent monitor to resolve union-organizing disputes outside the NLRB : the FirstGroup experience / William B. Gould IV -- Rules of evidence in labor arbitration / Michael S. Winograd -- The eight essential steps of grievance processing / Mark I. Lurie -- Use of collective bargaining history in arbitration / Tom Barnes -- Process, strategy tactics in labor-management mediation / Paul D. Roose -- Fatal error and sparks of genius in labor arbitration advocacy / Douglas E. Ray and Patricia Thomas Bittel -- Weingarten rights in the non-union workplace : a merry-go-round of NLRB decisions / Clarence R. Deitsch, David A. Dilts and Francine Guice -- Of words and contracts : arbitration and lexicology / David A. Dilts -- What labor arbitrators should know about arbitral immunity / Matthew M. Bodah -- Suggestions for labor arbitration advocates / Barry Winograd -- The impact of lawyers on labor-management arbitration / Richard Mittenthal -- Who are labor arbitration opinions written for? And other musings about award writing / Herbert L. Marx, Jr. -- When worlds collide : an arbitrator's guide to social networking issues in labor and employment cases / Robert L. Arrington, Aaron Duffy, and Elizabeth Rita -- The NLRB's unfair labor practice settlement program : an empirical analysis of participant satisfaction / Lamont Stallworth, Arup Varma and John T. Delaney -- Arbitration in public sector labor disputes / Richard M. Gaba -- "Contract reading" in labor arbitration / Theodore J. St. Antoine