Status of Nordic research on patient safety and quality of care -- Patient-centered care in the Nordic countries -- Studying patient safety and quality from different methodological angles and perspectives -- What is the role of theory in research on patient safety and quality improvement? : is there a Nordic perspective to theorising? -- Working in an institutionally layered system on patient safety and quality -- Centralisation efforts to improve the quality of care and reduce the costs in healthcare systems -- National clinical registries : ten years of experience with improving quality of care in Denmark -- Side effects of overdoing it : lessons from a comprehensive hospital accreditation programme -- A multidisciplinary and multifactor approach to falls prevention : the RFPNetwork -- Coordination of discharge practices for elderly patients in light of a Norwegian healthcare reform -- Leading quality and patient safety improvement in Norwegian hospitals -- Telecare in home healthcare services : implications for quality and safety -- Coping with complexity : sensemaking in specialised home care -- Administration of intravenous medication : process variation across hospital wards