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States at work : dynamics of African bureaucracies

Author / Creator
Bierschenk, Thomas
Available as
Online
Summary

States at Work explores the mundane practices of state-making in Africa by focusing on the daily functioning of public services and the practices of civil servants. Adopting mainly an ethnographic ...

States at Work explores the mundane practices of state-making in Africa by focusing on the daily functioning of public services and the practices of civil servants. Adopting mainly an ethnographic approach as a basis for theorizing, the authors deal with topics including: bureaucratic cultures and practical norms, operational routines in offices, career patterns and modes of appointment; how bureaucrats themselves perceive and deliver goods and services and interact with service users; the accumulation of public administration reforms and how the different bureaucratic corps react to the ‘good governance’ discourse and new public management policies; the consequences of these reforms for the daily working of state bureaucracies and for the civil servants’ identities and modes of accountability; and the space that exists for bottom-up micro-reforms that build on local innovations or informal arrangements.

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