Includes bibliographical references (pages 401-502) and index.
Contextualizing communication avoidance research : research, scope, realm and paradigm / Mark Wadleigh -- Correlates and consequences of social-communicative anxiety / John A. Daly, John Caughlin and Laura Stafford -- A communibiological perspective on communication apprehension / Michael J. Beatty and James C. McCroskey -- A component theory of communication apprehension : nervous system sensitivity, motivation, negative evaluation, and communication competence as predictors of state communication apprehension / Joe Ayres ... [et al.] -- Communication state anxiety / Chris R. Sawyer and Ralph R. Behnke --Willingness to communicate, communication apprehension, and self-perceived communication competence : conceptualizations and perspectives / James C. McCroskey, Virginia P. Richmond and Linda L. McCroskey -- Anxious and self-conscious shyness / Arnold Buss -- Reticence : a perspective on social withdrawal / James A. Keaton, Lynne Kelly and Gerald M. Phillips -- Self-report measurement / James C. McCroskey -- Physiological assessment / Alan D. Heisel and Michael J. Beatty -- Behavioral assessment / Anthony Mulac ... [et al.] -- Communication apprehension and quietness : an interpretive review of research / Virginia P. Richmond -- Cross-cultural communication apprehension research / Donald W. Klopf -- Treatment assessment of communication apprehension : a meta-analytic review / Chia-Fang (Sandy) Hsu -- Systematic desensitization / Derek R. Lane ... [et al.] -- Skills training as a treatment for communication problems / Lynne Kelly and James A. Keaton -- Communication apprehensions and cognitions : is it the thought that counts? / A. Kathleen Wilcox -- COM therapy / Michael Motley -- The multidimensional model for selecting interventions / Karen Kangas Dwyer -- Visualization and performance visualization : applications, evidence and speculation / Joe Ayres ... [et al.]