Chapter I. Open Space Technology? -- Genesis of Open Space Technology -- Experience to Date -- Coming Attractions -- Chapter II. Preparation -- Appropriateness -- It Always Works -- Working with the Client If You Are NOT the Sponsor -- Focus and Intent -- Group -- How Many? -- Invitation -- Time and Space -- OST in Combination -- Space -- Other Considerations-Like When Do We Eat? -- Consultation with the Facility Management -- Checklist for Open Space -- Chapter III. Proceedings and the Electronic Connection -- How Does It Work Practically? -- Keep It Simple -- How Many Printers? -- Reports without Computers -- Wikis, Blogs, and Websites -- Chapter IV. Personal Preparation for Open Space -- Creating and Holding Time and Space -- Being Authentically Present -- Self-Preparation -- Chapter V. Site Preparation -- Physical Arrangements: Chairs in a Circle -- Plenty of Space -- Make the Wall Accessible -- And Nothing in the Middle (Almost) -- Creation and Placement of Signs -- Theme, Behavior, and Expectations -- Space/Time Matrix and Daily Schedule -- Report Production -- Chapter VI. Creating Time and Space -- Focus the Group -- State the Theme -- Describe the Process -- Questions? -- Four Principles and One Law -- One Law -- Final Admonition -- Time to Go to Work -- Creating the Community Bulletin Board -- Opening the Village Marketplace -- Chapter VII. Holding Time and Space -- Collecting Coffee Cups and Trash -- Sensing and Responding to the Environment -- Morning Announcements and Evening News -- Empowering the People -- Potholes in the Road -- Heavy Weather -- Space Invaders -- Dealing with the Outrageous -- To Intervene or Not Intervene -- Chapter VIII. Movement to Action -- Getting the Whole System in the Room -- It Has Already Happened -- Prioritization and Action Planning -- Sticky Dots -- Voting -- Convergence and Action Plans -- Another Way: Opening the Space for Action -- Chapter IX. Endings and New Beginnings -- Talking Stick Ceremony -- Alternatives to the Talking Stick Ceremony -- Reflections on Open Space: The Medicine Wheel -- Chapter X. Follow-Up -- Keep the Space Open/Open More Space -- Chapter XI. Unexpected Gifts: Leadership, Performance, Peace -- Leadership -- High Performance -- Peace and Peacemaking -- Chapter XII. What Next?