Includes bibliographical references (pages 167-182) and index.
Organizational structure in police organizations: traditional resistance to change -- A history of the development of crime analysis capabilities in American police organizations -- The "learning organization": an expectation of responsiveness -- Proactive police management and the development of evidence-based policing -- "Compstat": its philosophy, practice, and promise -- The proliferation of Compstat-like PBM systems -- How to develop a performance-based management system