1. Introduction to customized job development / Cary Griffin, David Hammis and Tammara Geary -- 2. Discovery : the foundation of job development / Michael Callahan and Ellen Condon -- 3. Job matching and analysis : exploring worksite ecology and seeking goodness of fit / Cary Griffin, David Hammis and Tammara Geary -- 4. Person-centered job development strategy : finding the jobs behind the jobs / Cary Griffin, David Hammis and Tammara Geary -- 5. Active employer councils : leveraging the networking power of the community / Cary Griffin, David Hammis and Tammara Geary -- 6. Resource ownership : self-determined economic development / Cary Griffin, David Hammis, Doug Crandell, Tammara Geary and Nancy Brooks-Lane -- 7. Interest-based negotiation, problem solving, and conflict management / Cary Griffin, David Hammis and Tammara Geary -- 8. Job carving : creating jobs that fit an individual's ideal conditions of employment and benefit the workplace / Tammara Geary, Cary Griffin and David Hammis -- 9. Using social security work incentives / David Hammis, Gary Griffin and Tammara Geary -- 10. Active families : support, partnership, and roles / Tammara Geary, Cary Griffin and David Hammis -- 11. Organizational commitment to customized employment : the role of leadership in facilitating careers / Cary Griffin, David Hammis and Tammara Geary