Preface -- Acknowledgements -- Preface to second edition -- Why insurance? -- The evolution of insurance -- How insurance works -- Insurance and utility -- What makes a risk insurable -- What insurance is and is not -- Risk, peril, and hazard -- Purchase of insurance: other reasons -- Exercises -- Coverages -- Introduction -- Automobile insurance -- Liability insurance (Section A) -- Medical benefits (Section B) -- Uninsured and under insured motorist coverage -- Collision and other than collision (Section C) -- Homeowners insurance -- Tenants package -- Workers compensation -- Fire insurance -- Marine insurance -- Liability insurance -- Limits to coverage -- Deductibles -- Policy limits -- Conclusion -- Exercises -- Ratemaking -- Introduction -- Objectives of ratemaking -- Essential objectives -- Non-essential but desirable objectives -- Frequency and severity -- Data for ratemaking -- Accident year -- Policy year -- Calendar year -- Premium data -- The exposure unit -- The expected effective period -- Ingredients of ratemaking -- Loss-development factors -- Trend factors -- Expenses -- Loading for profit and contingencies -- Credibility factors -- Investment income -- Rate changes -- Overall average rate change -- Changing risk classification differentials -- Balancing back -- Summary of the rate change procedure -- Exercises -- Loss reserving -- Introduction -- How outstanding benefits arise -- Definition of terms -- Individual claim file estimates -- Gross IBNR -- Paid loss development -- Incurred loss development -- Salvage and subrogation -- Loss adjustment expenses -- Fast track reserves -- Professional considerations -- Checking the data -- Loss reserving methods -- Case reserves plus -- The expected loss ratio method -- The chain-ladder or loss-development triangle method -- The bornhuetter-ferguson method -- Estimates split into frequency and severity -- Summary -- Discounting loss reserves -- Exercises -- Intermediate topics -- Individual risk rating plans -- Increased limits factors -- Data considerations -- Loss development -- Trend -- Risk -- Expenses -- Loss distributions -- Reinsurance -- Reserving for reinsurance -- Exercises -- Appendix A -- Answers to text exercises -- Index 185