Young adults deserve the best : understanding teen behavior for a positive library experience : manual and CD

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"Dynamic and full of energy, teens can be a challenging patron population to serve, even for the most experienced library worker. From the circulation desk, to the reference desk to the security de...

"Dynamic and full of energy, teens can be a challenging patron population to serve, even for the most experienced library worker. From the circulation desk, to the reference desk to the security desk, everyone is involved with addressing behavioral issues in the library. This instructional kit provides training on: the developing teen brain and how it affects teen behavior; how to build successful teen programs and Teen Advisory Boards; how to prevent and address teen behavior issues, and how library administration can support and foster teen development"--Publisher description.

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