1. The Case For Managing Urban Water -- 2. Determinants of Urban Water Use -- 3. Forecasting Urban Water Use: Theory and Principles -- 4. Forecasting Urban Water Use: Models and Applications -- 5. Price and Rate Structures -- 6. Forms and Functions of Water Pricing: An Overview -- 7. Phoenix Changes Water Rates from Increasing Blocks to Uniform Price -- 8. Trends in Revenues and Expenditures for Water and Sewer Services: Implications for Demand Management -- 9. Demand Management Planning Methods -- 10. Demand Management Program Evaluation -- 11. Integrating Water Supply and Water Demand Management -- 12. Application of Integrated Resource Planning Approach to Urban Drought