Includes bibliographical references (pages [259]-276) and index.
The City of Milwaukee's Bureau of Economy and Efficiency, 1910-1912 -- The Milwaukee Citizens' Bureau of Municipal Efficiency, 1913-1921 -- The Chicago Civil Service Commission's Efficiency Division, 1910-1916 -- The Chicago Bureau of Public Efficiency, 1910-1932 -- The bigger picture : bureaus of efficiency in other corners of America -- Summary and conclusions