Structures experiences. Numbers : a problem-solving activity -- Golden awards : a closure activity -- Admissions Committee : a consensus-seeking activity -- Controversial issues : cases in conflict -- Cards : personal feedback -- Sexual assessment : self-disclosure -- Young/old woman : a perception experiment -- Homesell : intergroup competition -- Pygmalion : clarifying personal biases -- Willington : an intervention-skills role play -- Balance of power : a cooperation/competition activity -- MANDOERS : organizational clarification -- Instrumentation. Organizational Norms Opinionnaire / Mark Alexander -- Critical Consulting Incidents Inventory (CCII) / John E. Jones -- Mach V Attitude Inventory / Richard Christie -- Phases of Integrated Problem Solving (PIPS) / William C. Morris and Marshall Sashkin --
Lecturettes. Communication effectiveness : active listening and sending feeling messages / Jack N. Wismer -- Communicating communication / J. Ryck Luthi -- Tolerance of equivocality : the Bronco, Easy Rider, Blockbuster, and Nomad / Robert C. Rodgers -- Strategies for designing an intervention / Glenn H. Varney -- Contracting : a process and a tool / Francis L. Ulschak -- The pendulum swing : a necessary evil in the growth cycle / Beverly A. Gaw -- The organizational Gestalt / Peter Scholtes -- Theory and practice. Utilizing human resources : individual versus group approaches to problem solving and decision making / John J. Sherwood and Florence M. Hoylman -- Types of process interventions / Arthur M. Freedman -- Personal effectiveness / Udai Pareek -- Configurational learning : principles for facilitating change and learning from experience / Sam Furry -- Loevinger's ego stages as the basis of an intervention model / Victor Pinedo, Jr. -- Behavioral clarity in consultation : the triadic model as instrument / Gerard Egan -- OD readiness / J. William Pfeiffer and John E. Jones --
Resources. Graduate programs in applied behavioral science : a directory / Susan Campbell -- Selecting workshop sites / Timothy A. Noone and Robert A. Reid -- Human relations films for group facilitators / Donna Lee Smith -- Humanistic and transpersonal education : a guide to resources / Jack Canfield