Towson, MD : Library Video Network : Baltimore County Public Library, [2006]
Physical Details
1 videodisc : sound, color ; 4 3/4 in
ISBNs
1566411017, 9781566411011
OCLC
ocm69346458
Credits
"Terry Lyons, a leading North American readers' advisory instructor and consultant, provided much of the content for this program"--Container
"See how to create a comfortable conversation with your customer in order to find the best book for them. By learning about the appeal characteristics and applying them to your customer's answers, you will be able to match them up with the right book. This program also shows you how to perform a 'Quick Dip' and learn about a book in just five minutes"--Container.