Foreword / David Clark -- Introduction: Working with death, and dying, and difference / David Oliviere, Barbara Monroe -- Social class, poverty, and social exclusion / Malcolm Payne -- Minority ethnic communities and religious groups / Shirley Firth -- Sexual identity : gender and sexual orientation / Katherine Cox -- Older people / Ann McMurray -- Mental health needs / Max Henderson -- Disability / Linda McEnhill -- Abuse / Maggie Draper, Chris Wood -- Offenders / Maggie Bolger -- Refugees / Mary Blanche, Chris Endersby -- Finances / Donal Gallagher -- Carers and caregivers / Sheila Payne