Congress online : bridging the gap between citizens and their representatives

Johnson, Dennis W
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Publication Details Click to collapse Cite/Export

  • Creator Dennis W. Johnson
  • Format Books
  • Publication New York : Routledge, 2004.
  • Physical Details
    • xiii, 242 pages ; 24 cm
  • ISBNs 9780415946841, 0415946840, 9780415946858, 0415946859
  • OCLC ocm53315111

Notes

  • Includes bibliographical references (pages 205-234) and index.

Contents

  • Who uses e-mail and the Internet -- How Congress communicates with the public -- Different audiences -- Forms of communication -- Part one: Wired citizen, wired government -- The new tools for the active citizenry -- Information at the click of a mouse -- Connecting with other citizens -- Direct electronic advocacy -- Rise of electronic advocacy -- Where do all the e-mails come from? -- Attraction of e-mail as an advocacy tool -- The perfect communication tool -- Websites as advocacy tools -- Electronic advocacy business -- Electronic grassroots and future advocacy -- Promise of electronic government -- Transformation of government -- State and local governments go to the web -- Promise of websites -- Examples of best websites -- Interesting features -- Opportunities and issues with government websites and e-mail -- E-democracy at the local level -- The federal government on the web -- Opportunities and challenges -- Electronic government and Congress -- Part two: Congress responds -- Old communications and new -- Adapting to new technologies -- Cybercongress -- Internal review and criticism of new technology -- Computers, e-mail, and websites -- E-mail overload -- Current state of congressional e-mail -- Who reads the mail? -- E-mail issues -- After September 11th -- Reaching out to constituents -- The promise of electronic mail -- Congressional websites -- Evaluating congressional websites -- Member websites -- Outstanding features -- Problems persist -- Committee and leadership websites -- What is not on congressional websites -- A congressional portal -- Part three: online democracy and communication -- Challenges and opportunities -- Spending more time in the District -- Access to committee hearings -- 60-day rule -- A congressional chief information officer -- Communication after September 11th and anthrax -- Digital information -- Learning from state legislatures -- Congress and the deliberative process -- A virtual Congress -- Communicating across the divide -- Appendixes: Research methdology and best practices -- Best websites in Congress -- Other government websites -- Citizen-oriented websites -- Congressional website statistics -- Project votesmart national political awareness test
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