Introduction -- Negotiation -- Mediation -- Arbitration -- Dispute resolution in the court system -- Hybrid dispute resolution procedures -- Appendix A. Federal Rules of Evidence-- Rule 408 -- Appendix B. Federal Rules of Civil Procedure--Rules 16 and 68 -- Appendix C. Model Standards of Practice for Family and Divorce Mediation (August 2000) -- Appendix D. The Model Standards of Conduct for Mediators -- Appendix E. Mandated Participation and Settlement Coercion: Dispute Resolution as It Relates to the Courts -- Appendix F. Ethical Standards of Professional Responsibility for the Society of Professionals in Dispute Resolution -- Appendix G. Federal Arbitration Act -- Appendix H. Task Force on Alternative Dispute Resolution in Employment, Due Process Protocol -- Appendix I. The Code of Ethics for Arbitrators in Commercial Disputes -- Appendix J. Model Rules of Professional Conduct -- Appendix K. Model Rules of Professional Conduct -- Appendix L. Model Rules of Professional Conduct -- Appendix M. Uniform Mediation Act