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That's why they call it practicing law

Kempston, David, author

Publication Details Click to collapse Cite/Export

  • Creator David Kempston
  • Format Books
  • Publication Eden Prairie, MN : David B. Kempston, [2017] ©2017
  • Physical Details
    • xi, 87 pages ; 21 cm
  • ISBNs 0578190214, 9780578190211, 9780578190419
  • OCLC ocn982529412

Summary

  • This book emphasizes the application of customer service principles to legal practice...encourages lawyers to do the ordinary tasks better. Peppered with personal anecdotes, the author uses wisdom and humor to explore 22 different practice pointers. Drawn from the experience of a seasoned litigator, it expertly navigates common problems and pitfalls encountered by all lawyers--Page 4 of cover.

Notes

  • Includes bibliographical references.

Contents

  • The relationship isn't about you -- Set realistic expectations -- Trust your gut -- It's a relationship, so listen -- Be kind -- Be available -- Be truthful and encourage your clients to do so -- Act like you care -- Keep it simple -- Don't procrastinate -- Do the work -- Be prepared -- Communication clearly -- Maintain perspective -- Make good referrals -- Be mindful -- If you mess up, 'fess up -- Know your audience -- Know your limits -- Sharpen the saw -- Protect yourself -- Learn to recognize a sunk cost