Introduction -- What is MI and why use it? -- Introduction to the four processes -- The use of OARS : reflective listening -- The use of OARS : open-ended questions, affirmations, and summaries -- Exploring values and goals -- Finding the horizon -- Exchanging information -- Recognizing change and sustain talk -- Evoking motivation -- Responding to sustain talk and dancing with discord -- Transitioning into planning -- Developing a change plan, strengthening commitment, and supporting change -- Learning MI -- Establishing an MI learning community
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