People Skills : Coaching on the Job

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  • Access requires authentication through Films on Demand.


  • This program presents a five step coaching technique to ensure that new tasks are clearly explained, understood, and learned. With this video users will learn the basics of coaching on the job, including determining the need, explaining, demonstrating, practicing, and feedback. An introduction, screen and discuss, practice role-plays, and back to work are all included in Coaching on the Job.


  • Encoded with permission for digital streaming by Films Media Group on November 11, 2012.
  • Films on Demand is distributed by Films Media Group for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.
  • Mode of access: Internet.
  • System requirements: FOD playback platform.


  • Determine a Need for Coaching (2:26) -- Case I: Coaching Session (4:05) -- Case 2: Coaching Session (3:22) -- Case 3: Coaching Session (4:20) -- Credits: People Skills: Coaching on the Job (0:07)
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