Contents; Preface; 1. Bureaucracy and the Politics of Everyday Life; 2. Why Supervision Fails to Induce Compliance; 3. Foundations of Organizational Compliance; 4. The Preferences of Federal Bureaucrats; 5. Working and Shirking in the Federal Bureaucracy; 6. Working, Shirking, and Sabotage in Social Work; 7. Donut Shops and Speed Traps; 8. Policing Police Brutality; 9. Smoke Detectors or Fire Alarms; 10. Routes to Democratic Control of Bureaucracy; Appendixes; A. Models; B. Distributions; C. Estimates; References; Index
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