Books

Customer centered Six Sigma : linking customers, process improvement, and financial results

Author / Creator
Naumann, Earl, 1946-
Available as
Physical
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Creator
Earl Naumann and Steven H. Hoisington
Format
Books
Publication
  • Milwaukee, Wis. : ASQ Quality Press, [2001]
  • ©2001
Physical Details
  • xx, 340 pages : illustrations ; 26 cm
ISBNs
9780873894906, 0873894901
OCLC
ocm44869054

  • Includes bibliographical references (pages 333-334) and index.
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