The realities of negotiations about money -- Making a place for traditional bargaining among the models of the mediation process -- Facilitating movement : understanding the problems of movement in traditional bargaining -- Facilitating movement : helping negotiators overcome their negative reactions to the other side's proposals -- Tools of the trade : the skills of a mediator -- Responding to recurring problems of movement in traditional bargaining : 25 settlement conference clichés -- Closing the gap : from best numbers to settlement -- Other models of the mediation process : their uses and limitations in civil trial court mediation -- Do you have an opinion? ethical standards of conduct in the mediation of civil litigation