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Staff development : a practical guide
- Available as
- Online
- Physical
- Summary
-
Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human r...
Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development.
Details
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- Creator
- edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya ; prepared by the Staff Development Committee, Human Resources Section, Library Leadership and Management Association
- Format
- Books
- Language
- English
- Contributors
- Publication
-
- Fourth edition
- Chicago [Illinois] : American Library Association, 2013
- ©2013
- Physical Details
-
- viii, 219 pages : illustrations ; 23 cm
- ISBNs
- 083899623X, 9780838911495, 0838911498, 9780838996232
- OCLC
- ocn761396291, ocn881417001
- Includes bibliographical references and index.
- Building a Staff Development Program. Introduction to staff development / [by] Elaine Z. Jennerich and Lisa A. Oberg -- Needs assessment: planning, implementation and action / [by] Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development: staff development and library strategic planning / [by] Raynna Bowlby and Linda Plunket -- How to set goals / [by] Elizabeth Fuseler Avery -- Getting started: questions to ask / [by] Julia Blixrud. -- Developing Your Staff. Developing orientation programs for new employees / [by] Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / [by]Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / [by] Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / [by] Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude /[by] Steven Carr -- Leading from any position / [by] Maureen Sullivan -- Developing bench strength: succession planning / [by] Maureen Sullivan. -- Tackling Change Through Training. Planning a training and development infrastructure for library and information environments: roles and responsibilities / [by] Julie Todaro -- Instructional design in library settings: designing effective and efficient training programs / [by] Myntha Cuffy and Dorothy Marie Persson -- Using online video for staff training / [by] Chad F. Boeninger -- The ideal: joint labor and management staff development programs / [by Lila Daum Fredenburg. -- Assessment. Assessing and ensuring the transfer of training / [by] David Delbert Kruger and John Cochenour
- Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour